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Frequently Asked Questions
We know you're super excited to get your order, so we promise we're working as fast as we can to get it to you! We will process your order within the next 24–48 hours. Your package will then arrive in 5-7 working days. You can track your order at any time by entering the tracking number from your confirmation email on our website.
All orders are shipped free of charge within the UK.
Refunds via credit card or PayPal are processed within one 1-2 business days, ensuring a smooth and hassle-free experience for our valued customers.
Your payment information is processed securely by Visa, MasterCard, American Express, and PayPal or other payment methods. No card details are transferred to or stored by Savage Oak. All transactions are conducted through connections secured with the latest industry-standard security protocols.
Feel free to reach out to me directly if you need any assistance. I’m here to help and relish the opportunity to answer your questions. Just visit our support page, and I’ll make sure you’re taken care of.